Testimonials

10th April 2008

Dear James,
 
Last week I had the pleasure of dealing with Matt, who I believe is one of your staff, when I called your 0800 number.
 
I am very rarely remotely satisfied with the level of customer service I get in the UK, so it is a unique event for me to be sending an email of this nature.  Matt was thoroughly professional, polite and courteous throughout our conversation.  He obviously knows his business very well and this came across clearly in the advice that he gave me. 
 
Matt should be highly commended for his skills and the way he represents your company; based on his performance, I will have no hesitation in recommending your services to other people in the future.
 
Kind regards,
 
Paul McDougall.

28th March 2008

Good Morning Carrie,

> Thank you for all your hard work and patience. We are now into the next
> phase of sorting out my tax code !!
> Hope your business continues to grow and you find more clients that can
> generate the higher commissions that reflect the quality of your service.
> Thank you
>
> Kind Regards
>
> Malcolm

 

20th March 2008
>
> Dear Carrie
>
> Norwich Union Annuity for the
> Scottish Widows and Foreign & Colonial Pension Savings Plans
>
> Thank you for providing the Norwich Union policy for the final Foreign &
> Colonial monies (Scottish Widows already completed), I have checked it and

> it looks in good order to me.
>
> I think that it is all just about wrapped now and I would like to thank
> you very much the work that you have done.
>
> From our first telephone conversation, I had some doubts about this
> working for me, with your offices being based 200 miles away from me,
> however following my telephone call to the local Guildford Financial
> Adviser, who could not see me for nearly a week, because of Company
> meetings, other clients and other engagements, I went with yourself and I
> must say that you have given me a truly personal service. I have always
> been able to speak to you directly on the telephone and all documentation
> has been an immediately turned around.
>
> Thank you very much
>
> Yours sincerely
>
> Derek  

 

Thanks for the contact it's nice to know the application form is on its
way - as our site blocked the download from being readable.  It's great
to know that there are companies out there that mean you can compare
different things as I was unsure of what to look for to start with.

If I need any help with the form I won't hesitate to contact you.

Thanks again

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